1. Information We Collect

Information you provide to us

We collect information you voluntarily provide when you:

• Create a member account (name, email address, specialty, phone number).
• Complete a contact form (name, email, phone, topic, message).
• Subscribe to communications or respond to surveys.
• Apply for Workers' Compensation credentialing or membership.
• Register for events or CME programs.

Information collected automatically

When you visit our site, we may automatically collect certain information, including:

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Pages visited, time spent on pages, and referring URLs.
• Date and time of your visit.

Cookies and similar technologies

We use cookies and similar technologies to maintain your session (for logged-in users) and to understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site, particularly the member dashboard.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and services.
• Create and manage member accounts and provide member benefits.
• Respond to inquiries submitted through our contact form.
• Process Workers' Compensation credentialing applications.
• Send administrative communications, such as account notices and updates.
• Send newsletters or event announcements (only if you have opted in).
• Monitor and analyze usage trends to improve the site.
• Detect, prevent, and address technical issues or security incidents.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for two years unless a longer period is required.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted connections (HTTPS), hashed passwords, and restricted access to member data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent for communications at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond within a reasonable time and in accordance with applicable law.

7. Children's Privacy

This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact: